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Deposit and Withdrawal Troubleshooting

Updated over 2 weeks ago

If you're unable to deposit or withdraw funds from your trading account, there could be several reasons for this issue:

Technical Problems

When you see an "Account temporarily unavailable" error message, it's often due to temporary technical issues with the MetaTrader services. In such cases, the best approach is to wait and try again later.

Funds Management Restrictions

If you're trying to withdraw from a sub-account that's connected to a Funds Management service, your withdrawal request might be rejected by the Funds Manager. This typically happens due to risk management considerations or ongoing trading activities.

Persistent Issues

If the problem continues for an extended period, please create a support ticket through our Service Hub for personalized assistance.

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