Understanding Delayed Affiliate Payments
If you're waiting for your affiliate rebates to arrive, several factors might be causing the delay. Here's a comprehensive overview of common reasons:
Technical Factors
The calculated rebate amount is less than 0.01 units of your Partner Wallet currency
Client transactions were canceled due to execution during price spikes
The client's trading account consists solely of virtual funds
Client closed positions using the 'close by' option, creating orders with 0 volume (no rebates are paid for zero-volume orders)
Self-referral activities detected (using your own affiliate link is prohibited at FXTRADING.com)
Compliance Considerations
Partner account or linked client accounts flagged as suspicious
Rebates derived from activities related to fraudulent, illegal, or deceptive practices
Introduced clients performing actions in bad faith to generate commissions
Partner Portal terminated due to policy violations
Partner account or linked client accounts temporarily blocked or archived according to our terms and conditions
If you continue experiencing issues with your rebate payments, please contact our support team through Service Hub for personalized assistance.