Eligible FXTRADING.com Partners can use the Partner Portal to manage referrals, view performance information and access the functions available for their partnership profile.
The functions, qualification requirements and rewards available to one Partner may not apply to another.
Dashboard Overview
Use the rebate information, Partner level and transaction records shown in the Partner Portal. The amount can depend on the applicable Partner agreement, eligible customer activity, account type, instrument, volume and current programme rules.
Do not rely on an example or rate from another Partner’s profile.
Registration Tools
Sign in to the Partner Portal and open the dashboard or registration tools currently displayed. Copy the Partner link or code shown as active for your account. Labels and location can vary by portal version; do not reuse an old link or expect another Partner's link to attribute a referral to you.
Attribution can depend on a valid link visit, tracking technology, registration details, prior referral history, eligible activity and current programme terms. A click, registration, KYC completion, deposit or trade does not by itself guarantee attribution or a rebate. Review the referral and rebate record and its status in the Partner Portal.
When you generate promotional material, the code for your selected campaign is embedded automatically according to the selected language, market and campaign configuration. Once generated, that code cannot be changed. If you need a different configuration, create the appropriate new campaign or material instead of editing the existing tracking code. Use the current active link and check the resulting referral record.
Comprehensive Reporting
Reports may show referrals, attribution, rebates and status by period. Use them to review what the system recorded. A report or estimate is not approval, a payable balance or a guarantee of future earnings. The current Partner record controls; if records differ, request review with the affected period and identifier.
Partner Wallet Management
When you complete verification with our KYC and Client Onboarding teams, a Partner wallet is automatically created for you.
Your Partner Wallet receives eligible commissions. It can transfer funds to any customer's trading account, not only a referred customer's account, when the recipient's email and trading-account number match the same intended customer. Check both before confirming. Other wallet or transfer options are available only when displayed as eligible. Verification, available funds, limits and current transaction conditions still apply; matching details alone do not guarantee approval or completion.
Request a withdrawal only when the Partner Wallet shows an available amount and an eligible action. Complete any displayed verification, use a method in your own legal name, and review the currency, conversion, fee, limit and estimate. Use an internal transfer only if it is shown as a currently eligible option. Recording or submitting a request does not guarantee approval, delivery or timing.
No general fee or timing statement applies to every transaction. Review the method, fee, limit, currency and processing estimate displayed before confirming a transaction.
Provider delivery can continue after FXTRADING.com processing is complete.
How can I contact FXTRADING.com support?
Use the Partner Portal to review current programme information and account records. Agreements available to your profile may also appear under Agreements in the Client Portal. An empty page only means no file is currently displayed there; it does not prove that no agreement exists.
Check the inbox and junk or spam folders of your registered email for an agreement invitation, reminder or signed copy. If you still cannot find the document, sign in and create a support ticket through Service Hub in the Client Portal with the relevant Partner reference. Never provide a password or one-time code.