When your trading account has open positions, the system restricts the maximum amount you can transfer during withdrawals or internal transfers. This protective measure ensures your account maintains adequate margin levels and reduces the risk of forced liquidation.
According to current settings, you may transfer up to 80% of your available free margin (excluding Trading Credits) when positions are open.
Calculation Rules
The system determines your maximum transferable amount based on your position status:
When you have no open positions:
Maximum transferable amount = Free margin - Trading Credits
When you have open positions:
Maximum transferable amount = (Free margin - Trading Credits) × 80%
Examples
Example 1: Account with No Open Positions
Account free margin: 10,000 AUD
Trading Credits: 1,000 AUD
Maximum transferable amount: 10,000 - 1,000 = 9,000 AUD
Example 2: Account with Open Positions
Account free margin: 10,000 AUD
Trading Credits: 1,000 AUD
Own available free margin: 10,000 - 1,000 = 9,000 AUD
Maximum transferable amount: 9,000 × 80% = 7,200 AUD
Important Notes
This restriction applies to all withdrawal requests and internal transfer operations
The purpose is to ensure your trading account maintains sufficient margin levels and avoid forced liquidation risks caused by excessive fund transfers
To check your account's specific transferable amount, please log in to your trading platform or contact customer support via Live Chat