To comply with compliance requirements, your withdrawal will be manually reviewed and processed, and withdrawal applications are generally approved within one business day. The deadline for processing most of our customers' withdrawal applications is 11:00 am local time on weekdays in Sydney.

Unlike other withdrawal methods, the processing deadline for China UnionPay withdrawal requests has been extended to 5:00 pm Beijing time to ensure that applications submitted before the deadline can be processed on the same day, and the processing frequency has been increased to twice a day, reducing customer waiting time and improving user experience.

- The first submission will be made at 12:00 pm Beijing time, applicable to applications submitted between 5:00 pm the previous day and 11:00 am on the same day.

- The second submission will be made at 5:00 pm Beijing time, applicable to applications submitted between 11:00 am and 5:00 pm on the same day.

In any case, we guarantee that all withdrawal requests submitted before the deadline will be processed on the same day.