Overview of FXTRADING.com's Withdrawal Process
Withdrawal Request Timeline and Deadlines
The time it takes for your withdrawal to arrive depends on many factors, including the internal processing time of the selected withdrawal method. Generally, we will process your withdrawal request within one business day. The deadline for processing general customer withdrawals is 11:00 am Sydney local time on weekdays, and the deadline for processing UnionPay customer withdrawals is 5:00 pm Beijing time.
Step-by-Step Withdrawal Process
Submission: Begin by submitting your withdrawal request through the FXTRADING.com client portal.
Manual Review: All requests undergo a manual review, typically completed within one business day. This ensures compliance with regulatory requirements.
Withdrawal requests for most customers need to be submitted before 11:00 am Sydney local time on weekdays to be processed on the same day.
Approval: Once the review is complete, an email notification will confirm whether the withdrawal request has been approved.
Processing: Approved withdrawal requests are forwarded to the payment channel for further processing.
Fund Transfer: Funds usually take between 1-3 business days to reflect in your receiving bank account.
Frequently Asked Questions About Withdrawal Timelines
How Long Does It Take to Approve a Withdrawal Request?
The manual review of withdrawal requests at FXTRADING.com is expedited as much as possible. Typically, the process is completed within one business day, but delays may occur during periods of high demand or due to compliance checks.
When Will I Receive My Funds After Approval?
Once approved, bank wire transfers generally require 1-3 business days for the funds to arrive in your designated account. Timelines may vary based on your bank's processing policies.
Why Can't I Submit a New Withdrawal Request?
Users can only maintain one withdrawal request at a time. If your previous request was denied but still appears as pending in the "Withdrawal Records" section of the client portal, you will need to cancel it before submitting a new request. For further details, always check the status of your request in your portal.
What Happens if There’s a Delay?
While FXTRADING.com strives to expedite all withdrawal requests, delays can occur due to high volume or additional compliance checks. Updates on your request will be shared via email as soon as they are available.
Key Points to Remember
The withdrawal request cutoff time is 11:00 AM Sydney local time on business days.
Expect fund transfer completion within 1-3 business days after approval.
Email notifications will inform you of your request's status and any delays.