Social Trading Investment Guide
What if I cannot continue or resubmit verification?
Use the Verification flow in your Client Portal for Proof of Identity (PoI), face or liveness verification, and Proof of Address (PoA). Follow the instructions shown there.
If the Verification flow no longer allows another submission, sign in to the Client Portal.
Open Service Hub from the left-hand navigation.
Select Create Ticket.
Choose Verification.
Ask the Customer Support Team to reset or reopen your Verification flow. Include the verification step and the exact message shown.
Do not attach or upload copies of your identity document or Proof of Address to this ticket. Do not send them through email or Live Chat. If FXTRADING.com specifically asks for other additional supporting evidence, upload only those requested supporting documents through the Verification ticket. After the flow has been reset, return to the Verification section in the Client Portal and complete the requested identity, face or liveness, or address-verification step there.
Social Trading allows you to subscribe to experienced Signal Providers and potentially profit together. This comprehensive guide covers everything you need to know as a Social Trading investor.
Understanding Social Trading
Social Trading is a service where investors replicate trades established by Signal Providers. Using the FXTRADING.com Trader app and web platform, you can discover, analyze, and invest with Signal Providers that match your investment goals.
Any eligible FXTRADING.com account holder can access Social Trading through the FXTRADING.com Trader app and the Social Trading section in their Client Portal using their existing credentials.
Getting Started
How do I use my existing account?
If you already have a FXTRADING.com account, select Sign in and enter your registered email address and Client Portal password.
Creating a New Account
Launch the Social Trading app and tap Get Started
Select your country and click Continue
Enter your email address and click Continue
Create a password and click Continue
Set up a passcode for app access and/or enable Touch ID or Face ID biometrics
Note: Passwords must contain at least one special character from: # [] () @ $ & * ! ? | , . / \ ^ + _ - (spaces are not allowed).
Verification
Complete Verification before you begin copying trades:
Tap the Profile icon and select your email
Click Verify to start the verification process
Enter the verification code sent to your email and phone number
Complete your personal information and economic profile
Note: After this step, you can make deposits up to 2,000 USD for 30 days. To remove this limitation, complete full verification.
Upload verification documents including Proof of Identity (PoI) and Proof of Address (PoA)
Please follow the document format guidelines provided. Document verification time varies with document quality, the checks required and current processing capacity. Check the status shown in the verification flow and follow any displayed action or resubmission request. Once verified, you can make deposits and begin investing.
How do I manage my funds?
To Deposit:
Log into the Social Trading app and tap the Profile tab
Under Investment wallet, tap Deposit
Select a payment method and follow the prompts
To Withdraw:
Log into the Social Trading app and tap the Profile tab
Under Investment wallet, tap Withdraw
Select a payment method and follow the prompts
Selecting a Signal Provider
The Strategies page displays all available Signal Providers, which you can filter by currency, return, number of investors, performance fee, and more.
Each Signal Provider page provides comprehensive information including return metrics, risk score, performance fee, order history, and updates from the Signal Provider.
Making Your First Investment
To start copying trades from a Signal Provider:
On the Signal Provider page, tap Start Copying
Enter your investment amount in USD, noting the minimum investment requirement
If you have insufficient funds, add money to your investment wallet
If the minimum investment is too high, consider a different Signal Provider or increase your investment amount
Upon successful investment, all trades from the selected Signal Provider will be copied to your account using the Copy Ratio and current market prices.
Performance Fee
When investing with a Signal Provider, you'll see the applicable performance fee percentage. As your investment becomes profitable, a portion of your earnings will be paid to the Signal Provider at the end of the billing period.
Fund the Investment Wallet
Before starting to copy trades from a Signal Provider, fund the Investment Wallet using one of the options displayed for your profile. You may be able to make a direct deposit into the wallet or use an eligible internal transfer from one of your own FXTRADING.com accounts. Review the source, destination, currency, conversion, fee, limit and resulting wallet balance before confirming.