To become a Signal Provider at FXTRADING.com, complete profile verification is required. This includes Proof of Identity (PoI), Proof of Address (PoA), and Economic Profile verification.
What if I cannot continue or resubmit verification?
Use the Verification flow in your Client Portal for Proof of Identity (PoI), face or liveness verification, and Proof of Address (PoA). Follow the instructions shown there.
If the Verification flow no longer allows another submission, sign in to the Client Portal.
Open Service Hub from the left-hand navigation.
Select Create Ticket.
Choose Verification.
Ask the Customer Support Team to reset or reopen your Verification flow. Include the verification step and the exact message shown.
Do not attach or upload copies of your identity document or Proof of Address to this ticket. Do not send them through email or Live Chat. If FXTRADING.com specifically asks for other additional supporting evidence, upload only those requested supporting documents through the Verification ticket. After the flow has been reset, return to the Verification section in the Client Portal and complete the requested identity, face or liveness, or address-verification step there.
Here are the steps involved:
Log in to your FXTRADING.com Client Portal
Click on 'Verify Now' in the pop-up banner at the top
You will be asked to verify your identity first, if you haven't already completed this step
Fill in the required details, upload your PoI, then click Next
Next, you will be asked to verify your address
Complete the details and upload your PoA
Finally, you will need to complete your Economic Profile to finish the verification process