When you subscribe to a Signal Provider on FXTRADING.com, you cannot manually manage the resulting positions. This is due to the Social Trading structure used by our platform.
All positions copied from Signal Providers are stored in an investment wallet, which is a virtual management system for these positions. Since you cannot directly access this investment wallet, you cannot manually close, partially close, or modify stop-loss/take-profit levels for these copied positions. In other words, you do not have direct control over positions copied from Signal Providers.
If you wish to close positions copied from a Signal Provider, you only need to unsubscribe from that Signal Provider:
For account-specific help, sign in to the Client Portal, open Service Hub from the left navigation menu, select Create Ticket, and choose the category and issue that best match your request.