If your withdrawal hasn't appeared in your account, there could be several reasons for this delay. Here's how to investigate:
Check Your Transaction Records
Sign in to your Client Portal
Navigate to Transaction history
Apply filters to view only withdrawals
Select the specific withdrawal transaction
Review the processing details and status
Consider Processing Timeframes
Different payment methods have varying processing times. The timeframe displayed in your Client Portal shows both average and maximum processing periods. While most withdrawals complete within the average time, some may require the full maximum duration indicated.
If you need additional assistance after checking these details, please contact our team through Live Chat or email [email protected].