Keeping track of your funds investment transactions is essential for monitoring your financial activities and making informed decisions. The Client Portal provides a comprehensive transaction history feature that allows you to review all your funds-related activities.
Accessing Your Transaction History
To view your complete funds investment transaction history:
Log in to your Client Portal
Navigate to the "Transaction History" tab
Select your preferred time period for review
Filtering Options
The transaction history feature offers several filtering options to help you find specific transactions:
Time Period Filter
Last 7 days
Last 30 days
Last 90 days
Last year
Custom date range (select specific start and end dates)
Transaction Type Filter
Select Funds-related options to view Funds Management transactions:
Funds Subscriptions - New investments into funds
Funds Redemptions - Withdrawals from funds
Performance Fees - Fees charged by Funds Managers based on profits
Management Fees - Regular management fees charged by Funds Managers
Promotional Rewards - Special bonuses or incentives related to funds
Subscription Rejections - Declined subscription requests
Status Filter
View completed transactions
Check pending requests
Review rejected transactions
Account Filter
Select specific investment accounts to view their individual histories
Filter by specific fund or Funds Manager
Understanding Your Transaction Records
Each transaction entry in your history includes:
Transaction date and time
Transaction type (subscription, redemption, fees, etc.)
Amount involved in the transaction
Status (completed, pending, rejected)
Fund name and Funds Manager
Account number associated with the transaction
Need Assistance?
For any questions about specific transactions or if you need assistance interpreting your transaction history, please contact our customer service team through Live Chat or by email at [email protected].