To confirm whether a client is registered under your Partner account, follow these straightforward steps:
Access your Partner Portal
Navigate to the "Client List" section
Enter the client's email address in the search field
Click "Apply" to run the search
If the client is registered under your Partner ID, you'll see their information displayed, including their name, country, and compliance status. If no results appear after your search, this indicates the client is not currently registered under your Partner account.
Regular verification of your client list helps you maintain accurate records and ensures you're receiving the appropriate Rebates for all your referrals. If you believe a client should be linked to your account but isn't showing up, please contact our Customer Support Team through the Service Hub, Live Chat, or email [email protected] for assistance.