Partner Program FAQs
Find answers to common questions about Partner Program accounts, referrals, rebates and tools.
14 articles
- Benefits of Low Spreads for PartnersUnderstand how eligible referred-client spreads may affect trading costs, activity, retention, and Partner Rebates under applicable account settings and Partner terms.
- Verifying Client Registration Under Your Partner IDFollow the Partner Portal search process to confirm a client’s registration under your Partner ID and identify when to contact the Customer Support Team.
- Correcting Partner Link RegistrationLearn what may affect Partner attribution eligibility, what verification details to prepare, and how to request a case review from the Customer Support Team.
- Checking Your Partner StatusFollow the Partner Portal steps to confirm your Partner level and review the payout schemes associated with each referred client account type.
- Monitoring Your Referred Client ActivityUse Partner Portal reports and filters to review referred client accounts, trading volumes, transactions, rebate history, and activity across a selected date range.
- Maintaining Your Partner StatusUnderstand how performance requirements, monitoring, and possible tier downgrades affect Partner status, and how account information and your account manager can support ongoing review.
- Understanding Delayed Rebate PaymentsCheck technical, account, transaction, and compliance factors that may explain why expected Partner rebates have not been paid.
- Understanding Profit Discrepancies in ReportsCompare how Rebate History and Client Transactions reports treat commissions below one cent, and learn when to contact the Customer Support Team about unexplained differences.
- Rebate and Trading Volume Calculation RulesCheck how trade duration and instrument rebate settings affect Partner rebates and trading volume, and troubleshoot activity that was not counted.
- Rebate Distribution in Social Trading and Funds ManagementUnderstand how rebates from copied, original, and fund trades are assigned to each participant’s respective Partner.
- Can I get paid for referring clients who didn't sign up using my link?Find out whether missing referral attribution can be reviewed, what account and Partner details to provide, and why reassignment or retrospective commission is not guaranteed.
- Understanding Close By Orders and Their Impact on RebatesCompare Close By with regular position closing on MT4 and MT5, including how offsetting positions can reduce recorded trading volume and Partner rebates.
- Understanding Trading Volume: How to Reach $1M Notional ValueLearn how round-turn notional trading volume is calculated for USD-base pairs, non-USD pairs, and gold, including how market prices affect required lots.
- Understanding the FXTRADING.com Sub-Partner Extra Rebate Incentive ProgramReview tier-based extra rebate rates, calculation logic, and how FXTRADING.com funds parent Partner rebates without reducing the sub-Partner’s agreed payout.