When you submit a withdrawal request, our system follows the First In, First Out (FIFO) principle - a key feature that ensures your funds are returned through the same payment channels you used for deposits. This "same-in, same-out" approach is the foundation of our auto-mapping withdrawal system.
This ensures compliance with anti-money laundering (AML) regulations and enhances the security of your transactions.
Understanding the FIFO Principle and Original Source Rule
The FIFO principle means:
Funds are automatically directed back to their original source
If you deposited via bank transfer, the system will prioritize returning funds to that same bank account
If you used multiple deposit methods, withdrawals will be allocated proportionally to those same channels
This process aligns with the 'Original Source Principle,' ensuring compliance with AML regulations.
This approach ensures transparency and security in the flow of your funds.
Auto-Mapping Process
When you request a withdrawal, the system:
Identifies all payment methods you've previously used for deposits
Automatically selects the same channels for your withdrawal
Allocates funds based on your deposit history
Differentiates between principal and profits, ensuring the principal is returned to the original deposit method before profits can be withdrawn through alternative methods.
Minimum Withdrawal Amounts
Standard minimum withdrawal amount: 50 USD for most payment methods
Special cases: Different limits apply for CNY and KRW payment methods (e.g., KRW local bank minimum withdrawal is 110 USD)
Alternative Payment Channels
If your withdrawal amount is below the minimum requirement for your original deposit method, the system will suggest alternative payment channels in the following priority:
For instance, if the principal has already been returned to the original deposit method, profits can be withdrawn using alternative channels like bank wire transfers.
USDT (Tether)
Wire Transfer
Example Scenario
Let's say you deposited $500 via credit card and $700 via a Korean local bank. If you request to withdraw $530, the system will:
First return $500 to your credit card (matching your original deposit)
For the remaining $30, the system would normally return it to your Korean local bank account
However, since $30 is below the minimum withdrawal amount for Korean local banks (110 USD), the system will automatically suggest using USDT or wire transfer for this remaining amount
This ensures your withdrawal is processed efficiently while respecting minimum amount requirements for each payment method.
If you need assistance with withdrawals, please submit a ticket through our Service Hub, contact us via Live Chat, or email us at [email protected].
If you encounter issues, such as being unable to withdraw to the same method, ensure the principal has been returned to the original deposit method. For further assistance, contact support.