When you follow a signal provider in our social trading community, specific rules govern how you can manage your funds. These rules ensure fair profit distribution and protect the interests of all investors and signal providers.
Adding Funds to Existing Subscriptions
As an investor/follower, you can now add additional funds to your existing subscriptions. This provides greater flexibility, allowing you to adjust your investment amount based on the performance of trading strategies without creating new trading accounts.
Steps to add funds:
Log in to your Client Portal
Navigate to your social trading account
Select the "Add Funds" option
Enter the amount you wish to add and confirm
Withdrawal Restrictions
Our withdrawal policy has been updated and is now based on the position status in your account:
When you have no open positions: You can withdraw funds from your social trading strategy account without stopping your subscription to the signal provider
When you have open positions: Withdrawals are prohibited to maintain accurate profit distribution calculations and ensure fair Performance Fee calculations
The system will prompt: "Please ensure all orders are closed before withdrawing funds from your social trading strategy account"
How to Access Your Funds
To withdraw funds from your social trading account:
If you have open positions:
Close all open positions in your account
Once all positions are closed, you can request a withdrawal through your Client Portal
If you have no open positions:
You can directly request a withdrawal through your Client Portal without stopping your subscription