When you follow a signal provider in our social trading community, there are specific rules governing how you can manage your funds. These rules ensure fair profit distribution and protect the interests of all investors and signal providers.
Adding Funds to Existing Subscriptions
Important: Once you've subscribed to a signal provider, you can only use the account and funds that were initially allocated when you first followed the signal. You cannot add additional funds to an existing subscription.
If you wish to invest more funds with the same signal provider, you'll need to create a new subscription with a separate trading account.
Withdrawal Restrictions
While actively following a signal provider, you cannot withdraw funds from your investment account. This restriction is in place to:
Maintain accurate profit distribution calculations
Ensure fair performance fee calculations for signal providers
Protect the interests of all parties involved in the social trading ecosystem
How to Access Your Funds
If you need to withdraw funds from an account that's currently following a signal provider:
First, stop your subscription to the signal provider
Once the subscription is stopped, you can request a withdrawal through your Client Portal
After processing your withdrawal, you can create a new subscription if desired
These rules help maintain the integrity of our social trading system and ensure transparent, fair profit distribution for all participants.