Due to regional restrictions implemented by third-party payment providers, China UnionPay (CUP) channels are currently unavailable for deposit or withdrawal transactions for clients residing in the Xinjiang Uyghur Autonomous Region and the Tibet Autonomous Region.
To ensure uninterrupted market access, FXTRADING.com has optimized payment routing for these specific regions. This update serves to transition affected users to more reliable, region-compliant gateways to prevent transaction delays or technical failures.
Alternative Payment Solution: Global Pay (Zota Pay)
To maintain a seamless trading experience, FXTRADING.com has integrated Global Pay (powered by Zota Pay) as the primary payment solution for clients in Xinjiang and Tibet. Unlike UnionPay, Global Pay is fully authorized to support both funding and profit processing for residents in these administrative divisions.
Key Features of Global Pay
Regional Accessibility: Fully functional and optimized for residents in Xinjiang and Tibet.
Transaction Types: Supports both account funding (deposits) and profit processing (withdrawals).
Currency Support: All transactions are processed securely in CNY (Chinese Yuan).
Stability: High success rates compared to traditional bank-card channels in restricted regions.
Step-by-Step Deposit Instructions Using Global Pay
Follow these specific procedures to complete your funding transaction via the Global Pay system within the FXTRADING.com ecosystem:
Access the Client Portal: Log in to your secure FXTRADING.com Client Portal.
Navigate to Funding: Select the Deposit section located on the primary left-hand dashboard.
Configure Payment Parameters:
Select CNY as your deposit currency.
Select Global Pay from the list of available payment methods.
Execute Transaction: Enter the desired deposit amount, follow the secure on-screen prompts, and complete the multi-factor authentication (MFA) to finalize the transfer.
Important Considerations for Regional Transactions
To ensure capital security and operational efficiency in Xinjiang and Tibet, please adhere to the following guidelines:
Avoid UnionPay Channels: Clients in these regions should strictly use Global Pay. Attempting to use the UnionPay network may result in immediate transaction rejection or locked funds.
Withdrawal Consistency: When requesting a withdrawal, you must select the Global Pay method. This ensures that funds are routed back through the same compliant gateway to your regional bank account.
Slippage and Fees: Standard conversion rates apply; however, using the correct regional gateway minimizes the risk of hidden intermediary bank fees.
Contact Support
If you require technical assistance or have specific questions regarding regional payment compliance, please contact our 24/7 Global Support Team:
Live Chat: Accessible via the official FXTRADING.com website or Client Portal.
Email: [email protected]
Phone: +61 2 8039 7366