FXTRADING.com offers Alipay as a convenient payment channel for CNY deposits. This guide will help you understand the service coverage and complete your transactions smoothly.
Service Availability
Alipay is available for deposits in CNY (Chinese Yuan). Please note the following important restrictions: The minimum deposit amount is $110 USD, and the minimum withdrawal amount is $300 USD.
Mainland China Only: This service is exclusively available to clients using Alipay accounts registered in mainland China
Regional Restrictions: Alipay accounts from Hong Kong, Macau, or other regions cannot use this feature
Name Verification Required: The name on your trading account must match the real-name verification information of your Alipay account
How to Deposit via Alipay
Follow these steps to deposit funds using Alipay:
Log in to your Client Portal
Navigate to the "Deposit" page
Select Currency: Choose CNY (Note: Select CNY, not CNH. CNH is offshore Chinese Yuan)
Choose Payment Method: Select "Alipay"
Enter Amount: Input your desired deposit amount
Confirm: Click the "Confirm Transaction" button
Complete Payment: Follow the instructions on the "Complete Your Deposit" page
Use your Alipay app to make payment to the displayed payment information (recipient information)
Important Payment Instructions
Please read carefully to avoid financial loss:
Pay the exact amount shown on the current page - do not modify the amount arbitrarily
Do not save the account for repeated transfers - the information is only valid for the current order
Transfers must be made strictly from your own account to avoid order failure
Failure to follow these instructions may result in financial loss, for which you will be responsible
Alternative Payment Method
If Alipay is unavailable, you can use the 'Global Payment' option as an alternative. Simply select 'Global Payment' on the deposit page and proceed as instructed.
Troubleshooting Alipay Deposits
If your Alipay deposit is temporarily unavailable:
Try the transaction again after some time; the payment channel may be under maintenance.
Contact customer support for assistance if the issue persists.
Need Assistance?
If you have any questions about using Alipay for deposits, please contact us:
Live Chat: Available through your Client Portal
Email: [email protected]
Our support team is ready to assist you with any payment-related inquiries.