Keeping your personal information up-to-date is crucial for maintaining a secure trading environment. If you need to modify sensitive information such as your email address, birthday, phone number, or name in your Client Portal (https://fxtrading.com/en/trading-platform/) , please follow these steps:
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1. Send an email from your currently registered email address to [email protected].
2. Clearly state the new contact details you wish to update.
3. Include a photo of yourself holding your ID card:
- Place the ID card on a white paper.
- Write your name and the current date on the white paper.
4. Attach clear photos of both the front and back of your ID card, ensuring all information, including the expiration date, is visible.
5. Specify in the email which personal information you want to modify (e.g., "I would like FXTRADING.com to update my name/email address/birthday/phone number").
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Please ensure all provided information is accurate, as we will update your account details strictly based on the information you submit. This process helps us maintain the security and integrity of your account while allowing you to keep your personal information current.