Before closing your account you first need to close all of your open positions and withdraw/transfer the remaining balance in your account.

Then you can email us at [email protected] confirming your account number and a written request for it to be closed. (e.g: Please close my account 8881234). Note that this request must be made from the email address registered with this trading account.

Or alternatively you can message us on Live Chat and provide details of the account you'd like to close. We'll close that trading account for you.

Once you have closed all your trades and you have also withdrawn all the funds from each account, you can email us at [email protected] or message us on Live Chat stating that you’d like to close all your accounts and delete your Fxtrading.com Profile. We'll close all your trading accounts and disable your Fxtrading.com Profile.

Please note, that due to legal and regulatory requirements we may not be able to completely delete all the personal data associated with your trading account and Fxtrading.com Profile. We have legal and regulatory obligations to retain certain customer and account data for a certain number of years. Please see our privacy policy for more information.