Social Trading FAQs

Find answers to common questions about Social Trading for Investors and Signal Providers.

12 articles

How do I unsubscribe from a Signal Provider?Follow the Client Portal steps to unsubscribe and understand how open positions and requests made during market closures are handled.
Independence of Multiple InvestmentsUnderstand how separate fund allocations, copied orders, entry points, profit and loss, and performance fee calculations keep multiple investments independent.
Understanding Multiple Signal Provider InvestmentsReview how each Signal Provider subscription retains its own fund allocation, Copy Ratio, performance tracking, and management settings.
Managing Social Trading During Market ClosuresUnderstand how subscriptions and unsubscriptions are handled during market closures, including processing open positions at the next available market price.
Managing Multiple Signal Provider SubscriptionsLearn how funding requirements, separate performance tracking, and individual allocations apply when subscribing to multiple Signal Providers simultaneously.
Monitoring and Closing Your InvestmentFollow the Trading App steps to review investment performance, adjust Stop Loss and Take Profit parameters, or unsubscribe at current market conditions.
Managing Copied Orders in Your InvestmentLearn why individual copied orders cannot be closed selectively and how unsubscribing closes all open positions at current market prices.
Understanding the Difference Between Total and Active ReferralsCompare lifetime referrals with qualification metrics based on recent trading activity, and understand how the distinction affects Partner progression and referral monitoring.
Latency in Social Trading ExecutionReview Social Trading latency by separating Signal Provider execution, Investor copy execution, and dashboard refresh timing while considering account, instrument, market, server, and network conditions.
Understanding Rebate Distribution in Social TradingCompare how Social Trading rebates are handled for Signal Providers, Investors, and their Partners across different account relationships.
How does FXTRADING.com negative balance clearing work?Check profile-wide eligibility, included balances, exclusions, and account-status requirements for negative balance clearing under the policy effective 15 July 2026.
Why has my Signal Provider stopped placing trades, and what should I do?Review reasons for temporary Signal Provider inactivity and assess status, risk, drawdown, performance, and objectives before deciding whether to switch providers.