Your nationality or passport does not by itself decide your FXT regulatory entity. For a new application, the primary starting point is your genuine legal country of residence, subject to KYC, geographic restrictions, product availability and Compliance review.
Which entities provide FXT services?
Australian residents: FXTRADING.com is a trading name of Gleneagle Securities (Aust) Pty Limited, which provides financial services under Australian Financial Services Licence 337985.
Eligible non-Australian residents: FXTRADING.com is a trading name of Gleneagle Securities Pty Limited, which is licensed by the Vanuatu Financial Services Commission under Securities Dealers Licence 40256.
Only one legal entity and regulatory framework applies to a particular account at a time.
How is the entity determined?
Use your true current country of legal residence and your genuine residential address.
Complete the required identity and proof-of-address checks. The country that issued your passport or ID is not necessarily your country of residence.
FXT assesses the application under the entity available for that residence, subject to current restrictions, supported verification and Compliance approval.
Language, phone country code, IP or device location, and the country of a bank or payment provider do not by themselves determine the entity.
What if I am a Chinese national living in Australia?
A Chinese national who genuinely and legally resides in Australia and can verify an Australian residential address may be assessed through the normal Australian-resident onboarding process. Holding a Chinese passport does not by itself require the customer to qualify as a wholesale or sophisticated client.
A Chinese national who resides outside Australia is not automatically eligible for the Australian entity and would normally be assessed under the international entity available for their residence. If that customer specifically asks to be considered for the Australian entity, do not promise eligibility: a case-specific Compliance review is required, and an applicable wholesale or sophisticated-client pathway may be assessed only if Compliance confirms it is available.
If the customer has not stated their legal residence, ask: “Which country are you currently legally resident in?” Do not request a full address or identity documents in ordinary chat.
Which entity applies to an existing account?
For an existing account, the legal entity identified in the accepted account agreement or other official account legal documents is authoritative. Do not infer the entity from a deposit bank, payment route, website language or contact profile. If the entity is unclear or the customer requests an entity change, submit a request through the Service Hub for case-specific review.
When is wholesale or sophisticated-client assessment relevant?
Do not introduce wholesale criteria solely because of a customer’s nationality. This assessment is relevant only when the customer explicitly asks about wholesale or sophisticated classification, or when a non-Australian resident asks to be considered for the Australian entity and Compliance confirms that an applicable pathway may be reviewed.
One FXT trading-experience assessment pathway considers whether, during the previous 24 months, the customer completed at least 20 leveraged FX or CFD trades in each of four separate calendar quarters (the quarters need not be consecutive), with each qualifying trade having a notional value of at least AUD 500,000. These are FXT operational assessment criteria, not a universal statutory test. Meeting the figures does not guarantee approval; evidence and final Compliance review are required.
Important: Do not promise account eligibility, entity assignment, transfer or wholesale approval. Regulatory oversight does not guarantee trading outcomes or prevent every loss.
