Getting Started
Set up your FXTRADING.com profile, complete verification and learn the essential steps for using your account.
25 articles
About Us
Learn more about FXT, our company history, mission, values, and what makes us a trusted financial institution in the forex and CFDs trading industry. This section provides information about our regulatory status, global presence, and commitment to providing clients with a secure and transparent trading environment.
- Introduction to FXTRADING.comLearn what FXTRADING.com offers, how its CFD business works, and the current FXT company, VFSC licence, registered address, and postal details.
- FXT Registered and Postal AddressesFind the current registered and postal addresses for FXT, a registered business name of Gleneagle Securities Pty Ltd, together with its VFSC company licence number.
- FXTRADING.com Legal DocumentsFind FXTRADING.com legal documents and review the current FXT company name, VFSC licence, Vanuatu registered address, postal address, and contact details.
- Authorized Communication Channels at FXTRADING.comReview FXTRADING.com’s official contact methods, recognize channels the Customer Support Team does not use, and learn how to verify or report suspicious communications.
- Mobile Trading App AvailabilityCheck where the FXTRADING.com mobile trading app is unavailable through app stores and which web-based alternative customers in those regions can use.
- Web and Mobile Platform Feature DifferencesCompare why web and mobile features or update timing may differ, and know where to ask about platform-specific functionality.
Beginner Guide
Learn the core account and trading concepts needed before using FXTRADING.com products and services.
- Begin Trading with FXTRADING.comFollow the setup from deposit and platform selection through adding instruments, calculating margin, and checking trading hours before placing trades.
- Essential Trading Concepts for BeginnersLearn the core terminology, calculations, and risk metrics used to understand currency pairs, CFD pricing, position values, margin, and trading results.
- How can I contact FXTRADING.com support?
- How does FXTRADING.com protect client funds and account access?Understand FXT’s VFSC licence, client-money arrangements, account-security controls, withdrawal checks, and practical steps for responding to suspicious activity.
- How long does FXTRADING.com keep my account and transaction records?Understand how retention depends on legal entity, law and record type, distinguish closure from deletion, and learn how to submit a privacy request.
- Account Currency vs Deposit CurrencyCompare available account base currencies with supported deposit currencies, and understand how deposits are converted based on the options in your Client Portal.
Getting Started FAQs
Find answers to common questions about registration, initial account setup and getting started with FXTRADING.com.
- Which FXT regulatory entity applies to my account?Learn how legal residence, KYC and account documents determine whether the Australian or international FXT entity applies, and when wholesale assessment is relevant.
- Promotions at FXTRADING.comCheck the status of FXTRADING.com promotional incentives, how special campaigns may be announced, and how the Partner program offers commission opportunities.
- Trading Account Opening Fees at FXTRADING.comCompare fee-free trading account creation with the separate minimum deposit requirements that vary by account type, location, and payment method.
- What Information Should Clients Provide When Applying for FIX API?Review the business, trading, technical, compliance, security, financial, and planning information required to support evaluation of a FIX API application.
- Do You Offer FIX API?Review who FIX API access typically suits, its key capabilities, and the information required when submitting an application to FXTRADING.com.
- What are FXTRADING.com Prime Services?Understand which professional organisations can enquire about Prime Services, what an approved arrangement may cover, and what information supports eligibility and service assessment.
- How We Support Multiple LanguagesReview the languages supported directly by the Customer Support Team and how AI translation assists clients who speak other languages.
- How do I request a live support agent in chat?Learn when and how to request a live agent, what to do outside staffed hours, and which sensitive information to keep out of chat.
- What are FXTRADING.com's policies on managed trading services, trading signals, and profit-sharing arrangements?Review FXTRADING.com’s service scope for managed trading, trading advice or signals, profit-sharing arrangements, and recommendations or endorsements of third-party providers.
- Troubleshooting Email Delivery IssuesTroubleshoot missing FXTRADING.com emails by checking folders, filtering, block lists, mailbox capacity, corporate controls, alternative verification methods, and Live Chat support.
- Which companies operate FXT and what are their registration details?Review the Australian and international companies operating FXT, their licence details, and why legal residence and account documents matter.
- Technical Feedback Resolution Process at FXTRADING.comUnderstand the three-stage technical resolution process, required report evidence, repair priorities, ticket status changes, and notifications issued when a fix is deployed.
- How do I stop marketing emails from FXTRADING.com?Follow the opt-out and troubleshooting steps, understand which messages may continue, and learn what unsubscribing does not change.