Yes, you can verify a FXTRADING.com account from a foreign country, but eligibility depends on your nationality and residency status. When registering from abroad, ensure you're not in a country where FXTRADING.com services are unavailable.
What if I cannot continue or resubmit verification?
Use the Verification flow in your Client Portal for Proof of Identity (PoI), face or liveness verification, and Proof of Address (PoA). Follow the instructions shown there.
If the Verification flow no longer allows another submission, sign in to the Client Portal.
Open Service Hub from the left-hand navigation.
Select Create Ticket.
Choose Verification.
Ask the Customer Support Team to reset or reopen your Verification flow. Include the verification step and the exact message shown.
Do not attach or upload copies of your identity document or Proof of Address to this ticket. Do not send them through email or Live Chat. If FXTRADING.com specifically asks for other additional supporting evidence, upload only those requested supporting documents through the Verification ticket. After the flow has been reset, return to the Verification section in the Client Portal and complete the requested identity, face or liveness, or address-verification step there.
To verify your account, you'll need to provide valid PoI (proof of identity) and PoA (proof of address) documents that confirm you're a legal and permanent resident of the foreign country.
Accepted Scenarios:
Citizens residing in their home country where FXTRADING.com operates
Citizens from countries where FXTRADING.com doesn't operate, but who legally reside in countries where services are available (e.g., a Malaysian citizen permanently living in India)
Not Accepted Scenarios:
Citizens from countries where FXTRADING.com operates, but who reside in countries where services aren't available (e.g., an Indian citizen permanently residing in Malaysia)
Citizens from countries where FXTRADING.com doesn't operate, who also live in countries where services aren't available (e.g., an American citizen living in the UK)
We recommend checking the current list of countries where FXTRADING.com services are unavailable before proceeding with registration.