When registering for a FXTRADING.com account, the most essential information you'll need to provide is:
What if I cannot continue or resubmit verification?
Use the Verification flow in your Client Portal for Proof of Identity (PoI), face or liveness verification, and Proof of Address (PoA). Follow the instructions shown there.
If the Verification flow no longer allows another submission, sign in to the Client Portal.
Open Service Hub from the left-hand navigation.
Select Create Ticket.
Choose Verification.
Ask the Customer Support Team to reset or reopen your Verification flow. Include the verification step and the exact message shown.
Do not attach or upload copies of your identity document or Proof of Address to this ticket. Do not send them through email or Live Chat. If FXTRADING.com specifically asks for other additional supporting evidence, upload only those requested supporting documents through the Verification ticket. After the flow has been reset, return to the Verification section in the Client Portal and complete the requested identity, face or liveness, or address-verification step there.
An active email address
A functioning mobile phone number from your country of residence
Your personal information
After completing your initial registration, you'll need to verify your account by providing:
Economic Profile details
Proof of Identity (PoI) document
Proof of Address (PoA) document
These verification steps are necessary to maintain full account functionality and comply with regulatory requirements. Please note that FXTRADING.com does not accept clients from certain jurisdictions due to regulatory restrictions.
For more specific information about acceptable verification documents or restricted countries, please contact our Customer Support Team.