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Maintaining Your Partner Status

Understand how to review Partner levels, monitor qualification metrics, and track promotion or downgrade conditions from the dashboard.

Scope: Partner status requirements can vary by programme, tier, jurisdiction and assessment period. Use the current Partner terms and the performance information shown for your account.


Qualification Metrics

The qualification criteria section displays a rolling three-month assessment period. This floating timeframe is evaluated at each month's end, with the "Days left" indicator showing the exact countdown to your next qualification review.

Two key performance indicators are highlighted:

  1. Trading Volume - tracks aggregate client trading activity

  2. Active Clients - monitors your client acquisition and retention

Progress bars visualize your advancement toward the next Partner level. Clicking these bars redirects you to detailed reward history reports for deeper analysis.


Level Changes and Notifications

Partner level promotions occur automatically the day after qualification requirements are met. However, if you haven't completed your KYC verification, you'll receive a notification prompting you to complete this step before promotion can occur. After verification, review the current notification and status in the Partner Portal. If the expected change is not shown, use the official support route displayed in your account. Dates for this level change are calculated using GMT+0.

Level downgrades only happen on the first day of the month following a three-month period where qualification criteria weren't maintained. Dates for this level change are calculated using GMT+0.

Partner levels and the revenue-sharing percentages and fixed-commission rewards shown for each level describe potential rates for eligible activity. A higher level does not guarantee earnings, eligibility, payment, timing, client activity, or profitability. Use the current dashboard records and programme terms.

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