When reviewing different reports in your Client Portal, you might notice slight variations in profit figures. This is completely normal and occurs due to specific reporting mechanisms.
Why the Difference?
Rebate History: Shows commissions earned daily but excludes amounts less than 1 cent
Client Transactions Report: Includes all commissions earned, even those below 1 cent
This accounting difference explains the small discrepancies you might observe between report totals.
If you're still seeing unexplained differences in your Rebate History that this doesn't address, please contact our professional Customer Support Team through:
Submitting a ticket in the Service Hub
For account-specific help, sign in to the Client Portal, open Service Hub from the left navigation menu, select Create Ticket, and choose the category and issue that best match your request.