Partner commission for eligible trading activity is calculated under the current partner programme and the referred customer's account type. For Standard account types, the calculation may use eligible spread-based trading activity rather than a fixed amount per lot.
What affects the commission?
The amount can depend on:
the partner level recorded for the activity;
the referred customer's eligible account type;
the instrument and trade volume;
the opening and closing pricing used by the programme;
whether the trade has reached an eligible completed status; and
the partner terms in effect for that activity.
Do not calculate a payable amount from an old percentage table or a single spread example. Rates and product eligibility can change.
Check the recorded amount
Sign in to the Partner Portal.
Open the commission calculator or current partner-rate information, if available.
Use the account type, instrument and volume for the activity.
Open Reports or Rebate History to confirm the amount actually recorded.
An estimate from a calculator is not a payment confirmation. The report entry and its status are the record for the activity.
When should I contact FXTRADING.com?
Contact FXTRADING.com if eligible completed activity is missing or the recorded commission cannot be reconciled with the current calculator or partner terms.
Provide the partner account, referred account where permitted, order reference, account type, instrument, volume, close time and report entry. Never provide a password or one-time code.