Understanding Proof of Address (PoA) Verification Requirements
To complete Proof of Address (PoA) verification on FXTRADING.com, your submitted document must meet the following criteria:
Conditions for Document Acceptability:
Full Name and Address: The document should display your full name and complete residential address.
Recent Issuance: It must be issued within the last three months.
Original Documents Only: Handwritten or altered documents will not be accepted.
PO Box Exclusion: The address must not use a PO Box.
In Your Name Only: Only documents in the account holder's name will be accepted; joint documents are not allowed.
Readable and Complete: Ensure the document is fully legible, with no folds, missing sections, or blurred information.
Language: The document must be in English.
Accepted Documents
When providing Proof of Address, select from the following acceptable options:
Utility Bills: Electricity, water, gas, internet, or phone bills.
Bank Statements: Official bank- or credit card-issued statements.
Rental Agreements: Documents confirming your current residential lease.
Government-Issued Documents: Examples include tax statements or correspondence from the tax authority with your complete address.
Valid Photo ID: A government-issued ID can be used only if it differs from your Proof of Identity and displays your residential address.
Unacceptable Documents
Please note that certain documents are not valid for Proof of Address purposes. These include but are not limited to:
Passports: Passports can serve as Proof of Identity, not address.
Handwritten Documents: Documentation must be machine-generated or official, with no handwritten elements.
Joint Documents: Shared documents with multiple names are not allowed.
Tips for Successful Submission
To ensure a smooth verification process:
Prepare a high-quality scan or clear photograph of the document.
Double-check all details (e.g., name and address) for accuracy.
Verify that the document’s issuance date complies with the three-month validity rule.
Following these guidelines will help in avoiding delays or rejections during the verification process.