Leveraged trading can cause losses to increase quickly. Monitor equity, used margin, free margin and margin level while positions or orders are open.
Check the account
In MT4 or MT5, review:
Balance — funds after closed transactions;
Equity — balance adjusted for current open-position profit or loss;
Margin — funds allocated to support open positions;
Free Margin — funds available to support additional exposure or losses; and
Margin Level — the relationship between equity and used margin.
The account's margin-call and stop-out settings are shown in the applicable account or instrument specifications. The applicable percentages can vary.
Actions available to the account holder
Depending on the account and market, an account holder may choose to reduce exposure, close positions, cancel working orders or add funds. Each action has risks and may not prevent a stop-out, particularly during rapid price movements, gaps or reduced liquidity.
Stop-loss orders, take-profit orders and alerts can assist with account monitoring, but they do not guarantee execution at a requested price or prevent loss.
FXTRADING.com cannot tell you which position to close, how much to deposit, what stop level to use or what percentage of the account to risk.
If positions are closed automatically
Review the account history, price data and specification that applied at the time. The sequence and execution of automatic closures depend on the platform and account conditions.
Contact FXTRADING.com if a transaction record or platform event is unclear. Provide the account number, order references, instrument, relevant timestamps and screenshots. Never provide a password or one-time code.