The account types and configurations available during account creation depend on your profile, eligibility and the options displayed in the Client Portal.
Create a trading account
Sign in to the Client Portal and select Accounts.
Select Open New Account.
Choose an available account type, then select Continue.
Choose Live or Demo when the account-type option is displayed.
Complete the remaining fields and select Create Account.
What should I do if the account does not appear?
Refresh the Accounts page.
Check Live accounts, Demo accounts and Archived accounts, as applicable.
Confirm that the account-creation request showed a success message.
Temporary synchronisation delays can occur depending on current system capacity and status. Refresh or reconnect the platform and check the account again. If the account still does not appear, contact Customer Support with the account type, platform, server and a screenshot of the current display.
If the account is still missing, open Service Hub from the left navigation menu and select Create a Ticket. Include the expected account type, platform and a screenshot of the page.