Account FAQs
Find answers to common questions about profile details, account access, settings and account management.
22 articles
- How to Update Your Account Name
- International Trading Account Access
- Demo Trading Accounts: Virtual Funds, Real Experience
- Checking the Status of Your Old Trading Account
- How to Check Your Trading Account Type
- Phone Number Limits for Your Trading Account
- How can I compare FXTRADING.com trading account types?Use the current account-creation flow and account specifications to compare the trading account types available for your profile. Availability can depend on your region, platform and current product catalogue.
- Why is my trading account missing from the Client Portal?A trading account may be in a different account category, still being created, archived, expired or associated with another FXTRADING.com profile.
- Deposit and Withdrawal Troubleshooting
- Understanding Demo Account Funding Delays
- Creating Trading Accounts and Troubleshooting Display Issues
- Why Can't I See All My Login Records in the Activity Log?
- Required Documents for Corporate Trading Account Setup
- Understanding Joint Trading Accounts
- Trading with Ultra-Low Spreads: What to Expect
- Does FXTRADING.com offer Cent Accounts?No. FXTRADING.com does not currently offer Cent Accounts in its new-account catalogue.
- Account Restrictions During Compliance Review
- Understanding Trading Compliance Review
- Does FXTRADING.com offer synthetic indices?FXTRADING.com does not currently list synthetic indices in its standard instrument catalogue.
- How do I correct the Latin-alphabet spelling of my name?
- Index Futures Contract Sizes Explained
- What should I do if my trading-account balance is negative?