When adding payment details for local bank transfers in Japan, please pay special attention to the name format. You must enter your recipient name using katakana characters.
Why Katakana?
Japanese local bank-transfer flows commonly require the recipient name in katakana. Use the exact format requested by the current Client Portal flow and match your bank registration. Requirements can vary by bank or system; katakana alone does not guarantee acceptance, matching, processing, or timing.
Important Steps:
When adding your local bank account details in the Client Portal
Enter your recipient name using katakana characters
Ensure the katakana spelling matches exactly with your bank registration
Failure to use katakana may result in payment delays or rejections