When adding payment details for local bank transfers in Japan, please pay special attention to the name format. You must enter your recipient name using katakana characters.
Why Katakana?
All Japanese banking systems use katakana as the "universal language" for processing transactions. This practice has become standard across the Japanese banking industry, ensuring consistency and proper processing of payments.
Important Steps:
When adding your local bank account details in the Client Portal
Enter your recipient name using katakana characters
Ensure the katakana spelling matches exactly with your bank registration
Failure to use katakana may result in payment delays or rejections