Deposits, Withdrawals and Transfers
Find guidance on deposits, withdrawals, internal transfers and payment methods available to your account.
47 articles
Deposits
Find guidance on deposit methods, verification, fees, limits, processing and troubleshooting.
- What should I check before making a deposit?Check account ownership, payment details, fees, limits and crypto information before making a deposit.
- How do I deposit funds into my FXTRADING.com account?Follow the Client Portal steps to deposit funds and confirm that your deposit was recorded.
- How long does a deposit take, and what fees or limits apply?Learn where to find your deposit estimate, what can affect timing and when to contact support.
- Why Did My Previous Deposit Method Disappear?
- Understanding Deposit Failures: Causes and Solutions
- Why is my deposit not showing?Check your deposit record, destination and payment evidence, then learn when and how to contact support.
- Understanding Zero Balance After Deposit
- How to Resolve "Recipient Account Exception" Issues When Depositing via Alipay
- Using Alipay for Deposits
Withdrawals
Find guidance on withdrawal methods, verification, fees, limits, processing and troubleshooting.
- What should I check before requesting a withdrawal?Check verification, payout details, available funds, method rules and estimates before requesting a withdrawal.
- How do I withdraw funds from FXTRADING.com?Create the request in the FXTRADING.com Client Portal. The available source accounts, payout methods, limits, fees and estimates are specific to your profile and transaction.
- How do I use a bank account for a wire-transfer withdrawal?
- Why is the amount available for transfer or withdrawal lower than expected?
- How do I cancel or correct a withdrawal request?Learn when a withdrawal can be cancelled and how to correct information by submitting a new request.
- Common Withdrawal Issues and Solutions
- Why Withdrawal Amounts May Appear Different
- Can I withdraw my money whenever I want?
- Troubleshooting Unreflected Withdrawals
- Impact of Open Positions on Withdrawals
- What should I do if my balance is below the minimum withdrawal amount?The minimum withdrawal amount can vary by payout method, currency, region and provider. Use the minimum, fee and available payout methods displayed in the FXTRADING.com Client Portal for your transaction.
- Managing Withdrawals During Market Closure
- Why was my withdrawal rejected?Find the recorded reason, correct customer-actionable issues and know when support must review the request.
- Tracking Your Withdrawal Status and TimelineFind your withdrawal, interpret its stage and know when processing or provider delivery needs support.
- What should I do if my withdrawal form expires?
Payment Methods
Learn how to check the payment methods, requirements, fees and limits available to your account.
- How do I check available payment methods, verification, fees and limits?
- Using Prepaid Cards for Deposits
- Why is a payment method unavailable in my region?
- Understanding Your Bank Transfer Reference Number
- Important Information About PayPal, Apple Pay, Google Pay, and PayPal Credit Card Payments
- What is a BSB Number?
- Key Differences Between PayPal Credit Card and Standard Credit Card Payment Methods
- Finding Your Saved Payment Methods
- Introduction to Local Payment Methods
Deposits, Withdrawals and Transfers FAQs
Find answers to common questions about deposits, withdrawals, transfers and payment activity.
- Can I submit deposits, withdrawals or transfers outside business hours?
- Locating Your Bank Card's CVV Number
- Account Transaction Rules Before and After KYC
- Payout Details Input Requirements
- Understanding Deposit, Withdrawal, and Transfer Rules
- Important Safety Notice: Always Verify Bank Details Before Making Transfers
- Using Katakana for Bank Payment Details in Japan
- Why is withdrawal temporarily unavailable after a security change?After some security-sensitive profile or payout-detail changes, the FXTRADING.com Client Portal may temporarily restrict withdrawals. This helps protect the account while the change takes effect.
- Broker-to-Broker Transfers Not Currently Available
- How We Safeguard Your Funds
- Understanding Our Wire Transfer Banking Entities and Payment Channels
- How to Deposit Funds via Bank Wire Transfer
- Why You Should Not Save Wire Transfer Bank Details
- How can I transfer funds between FXTRADING.com accounts?Learn how to transfer funds between eligible FXTRADING.com accounts and understand why a source or destination may be unavailable.