Deposits
Find guidance on deposit methods, verification, fees, limits, processing and troubleshooting.
9 articles
- What should I check before making a deposit?Check deposit ownership, limits, fees, instructions, USDT 1 availability, USDT 2 BSC support, cryptocurrency networks, and credited status.
- How do I deposit funds into my FXTRADING.com account?Follow the Client Portal deposit flow, including USDT 1 availability, USDT 2 BSC deposit support, bank-transfer checks, and Transaction History confirmation.
- How long does a deposit take, and what fees or limits apply?Review deposit timing, fees and limits, including 24/7 USDT 1 availability and BSC support for USDT 2 deposits only.
- Why Did My Previous Deposit Method Disappear?Understand why a previous deposit method may be unavailable and compare alternative options in the Client Portal based on their supported currencies.
- Understanding Deposit Failures: Causes and SolutionsTroubleshoot failed deposits caused by connection, provider, card, authentication, currency or pending-transaction issues, and choose the appropriate next step.
- Why is my deposit not showing?Trace a missing deposit through Transaction History, payment-provider completion and the selected destination before retrying the payment or taking further action.
- Understanding Zero Balance After DepositInvestigate a zero trading-account balance by reviewing deposit status, account destination, trading history and differences between MT4/MT5 and the Client Portal.
- How to Resolve "Recipient Account Exception" Issues When Depositing via AlipayTroubleshoot Alipay “Recipient Account Exception” errors by checking recipient information, account verification, restrictions, app status, and alternative deposit methods.
- Using Alipay for DepositsCheck Alipay eligibility, current deposit and withdrawal limits, working hours, cut-off time and the correct deposit steps.