Deposits
Find guidance on deposit methods, verification, fees, limits, processing and troubleshooting.
9 articles
- What should I check before making a deposit?Check deposit ownership, limits, fees, instructions, USDT 1 availability, USDT 2 BSC support, cryptocurrency networks, and credited status.
- How do I deposit funds into my FXTRADING.com account?Follow the Client Portal deposit flow, including USDT 1 availability, USDT 2 BSC deposit support, bank-transfer checks, and Transaction History confirmation.
- How long does a deposit take, and what fees or limits apply?The FXTRADING.com Client Portal displays the payment methods, transaction limits, fees and processing estimate available for your current deposit. These details can vary between transactions.
- Why Did My Previous Deposit Method Disappear?Why a previous deposit method may be unavailable and how to check currently eligible options in the Client Portal.
- Understanding Deposit Failures: Causes and SolutionsTroubleshoot failed deposits caused by connection, provider, card, authentication, currency or pending-transaction issues, and choose the appropriate next step.
- Why is my deposit not showing?Trace a missing deposit through Transaction History, payment-provider completion and the selected destination before retrying the payment or taking further action.
- Understanding Zero Balance After DepositInvestigate a zero trading-account balance by reviewing deposit status, account destination, trading history and differences between MT4/MT5 and the Client Portal.
- How to Resolve "Recipient Account Exception" Issues When Depositing via AlipayTroubleshoot Alipay “Recipient Account Exception” errors by checking recipient information, account verification, restrictions, app status, and alternative deposit methods.
- Using Alipay for DepositsCheck Alipay eligibility, current deposit and withdrawal limits, working hours, cut-off time and the correct deposit steps.