After some security-sensitive profile or payout-detail changes, the FXTRADING.com Client Portal may temporarily restrict withdrawals. This helps protect the account while the change takes effect.
Check the restriction
Sign in to the Client Portal.
Open Withdrawal or the relevant payout-details section.
Read the restriction message, availability time and required action shown.
Check your registered email for a related security notification.
The restriction and affected payout methods can depend on the change and current account security state. Follow the message displayed for your profile rather than assuming a fixed period.
What should I do while withdrawal is unavailable?
Do not submit repeated withdrawal requests.
Do not change the same security or payout details again unless they are incorrect.
Review any newly added destination, including the account-holder name, wallet address, currency and blockchain network.
If you did not make the change, secure the account and contact FXTRADING.com immediately.
When the displayed restriction ends
Return to Withdrawal, confirm that the restriction has cleared and review all payout details before submitting. Check Transaction History after submission and retain the withdrawal reference.
When should I contact FXTRADING.com?
Contact FXTRADING.com if the restriction remains after the displayed condition has ended, the message is unclear, or you did not authorise the change.
Provide the exact message, type and time of change, affected payout method and a redacted screenshot. Never provide a password, one-time code, full card number, private key or recovery phrase.