Deposits, Withdrawals and Transfers FAQs
Find answers to common questions about deposits, withdrawals, transfers and payment activity.
14 articles
- Can I submit deposits, withdrawals or transfers outside business hours?Compare deposit working hours, same-day withdrawal cut-off times and withdrawal processing times by payment method.
- Locating Your Bank Card's CVV NumberLearn where to find the CVV on major bank card types, how it differs from a PIN, and why it is required for FXTRADING.com card deposits.
- Account Transaction Rules Before and After KYC
- Payout Details Input RequirementsReview character, language, length, and format requirements for local and international bank details, crypto wallet addresses, and Alipay accounts before submitting a payout.
- How do KYC, account type and payment-method rules affect deposits and withdrawals?Distinguish KYC-level permissions, account and product eligibility, and ordinary payment-method limits for deposits, withdrawals and transfers.
- Important Safety Notice: Always Verify Bank Details Before Making TransfersFollow the secure bank-transfer deposit process to verify current banking instructions, submit proof of payment, and avoid sending funds to outdated or invalid accounts.
- Using Katakana for Bank Payment Details in JapanLearn how to enter a recipient name in katakana that exactly matches your Japanese bank registration to reduce payment delays or rejections.
- Why is withdrawal temporarily unavailable after a security change?Understand the 24-hour security cooling period for a newly added cryptocurrency wallet, how notifications work, and what to do if a payout-detail change is unauthorised.
- Broker-to-Broker Transfers Not Currently AvailableReview available funding options when broker-to-broker transfers are unsupported, and use the Client Portal or Live Chat to arrange an alternative deposit method.
- How We Safeguard Your FundsLearn how client-money arrangements and account controls work, review FXT’s VFSC licence details, and understand what these safeguards do not guarantee.
- Understanding Our Wire Transfer Banking Entities and Payment ChannelsCompare the locations and roles of FXTRADING.com’s wire transfer banking entities, third-party providers, and payment channels.
- How to Deposit Funds via Bank Wire TransferFollow the Client Portal bank wire process using current beneficiary details, an exact transfer amount, a deposit order, and an uploaded transfer receipt.
- Why You Should Not Save Wire Transfer Bank DetailsUnderstand why beneficiary details must be generated in the Client Portal for every wire transfer instead of reusing previously saved banking information.
- How can I transfer funds between FXTRADING.com accounts?Follow the Client Portal transfer process, check account eligibility and conversion details, and distinguish ordinary transfers from Social Trading or Funds Management investments.