For withdrawals, an MT account contributes equity minus trading credit, not balance alone. Equity reflects floating profit or loss; trading credit itself cannot be withdrawn. In examples containing only Investment Wallet, Partner Wallet and MT accounts, the combined calculation is:
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Investment Wallet balance + Partner Wallet balance + the sum of each MT account’s (equity − trading credit).
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Include negative values. The request must not make this combined amount negative and must also meet the selected source account’s available amount. Margin, pending transactions and other applicable controls may reduce the final amount further. A combined ceiling is not an amount available from any individual account. These examples do not define currency conversion or the treatment of other asset types.

The displayed amount can take account of:

The available amount can change while market prices or account conditions change.

Yes. FXTRADING.com can assess available funds at profile level rather than looking only at the balance of the selected account.
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For example, if one eligible account has a negative balance while another account or wallet has a positive balance, the full positive balance may not be available for withdrawal. Negative balance clearing eligibility combines positive and negative balances across the profile, and an approved clearing resets all eligible balances in scope to zero.
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Use the amount and message displayed for the request. Clearing is not automatic and requires no open positions or pending orders, fully settled activity with no funds in transit, and combined eligible balance below zero. Do not deposit or move funds between accounts solely to try to bypass the restriction or clearing process.

Yes. A submitted withdrawal may remain under review while FXTRADING.com checks balances across eligible accounts and wallets in the same profile, unsettled activity, margin, or another account condition. This is a standard control based on profile and account conditions, not a measure directed at selected customers.

Negative balance clearing is not a prerequisite for every withdrawal, and completing it does not guarantee that a withdrawal will be approved. If no action is required from you, the request continues through normal processing. If information or action is required, FXTRADING.com will notify you through an action message in the Client Portal or another official FXTRADING.com channel. Complete only the stated action; the request may remain pending until it is completed. If you do not complete the required action, the withdrawal may be rejected.

Do not deposit funds solely because one account shows a negative balance. If an official withdrawal action mentions adding funds, depositing or topping up, obtain secure manual review by Customer Support before taking funding action. Do not rely on a chatbot to confirm a funding amount, currency or payment method. After all positions are closed, a negative combined balance at profile level is assessed separately under the negative balance clearing policy.

Not necessarily. Open positions can reduce the available amount because removing funds can affect margin. Closing a position is a trading decision and is not a universal requirement.
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FXTRADING.com cannot tell you which position to close or recommend a specific amount to trade or deposit.

If MT4 or MT5 shows no open positions but the Client Portal still limits the available withdrawal amount to 80% of Free Margin after one refresh and sign-in again, the closed-position state may not have synchronized to the Client Portal record. This is not a funding-history review, and you should not reduce the amount merely to bypass the incorrect position-state limit.

After selecting Withdrawal, request one position-data synchronization review. Do not submit duplicate withdrawals. A correction removes only this blocker and does not guarantee another eligibility condition, amount or completion time.