To update your registered name on your FXTRADING.com account, please follow these steps:
Log into your Client Portal
Submit a request through the Service Hub
Clearly state your name change request
When submitting your request, you'll need to provide:
Your trading account number
Answers to security verification questions
Service PIN (if provided)
Your full legal name
Reason for the name change
Updated Proof of Identity (PoI) documentation
Important: Trading on accounts not registered under your legal name is prohibited. You cannot register accounts on behalf of others or use aliases.
Special Note for Clients Migrated After September 8, 2025: If you registered before September 8, 2025, and were migrated to the new Client Portal, you have a one-time opportunity to update your local language name by clicking your profile icon in the top right corner and accessing your personal information. Please verify your name carefully before saving changes.
Additionally, if you have payment methods saved in the Payout Information section that require your name in local language but currently display it in English, you also have a one-time opportunity to edit this information. Please double-check before submitting as this is your only chance to make these changes directly.
If you discover errors after submission, you'll need to contact our customer service team, who will verify your identity before making any further changes.