If you're concerned about being logged into your account on multiple devices and want to ensure security, you can easily terminate all other active sessions. Here's how:
From the Client Portal Website
Log in to your Client Portal
Navigate to the Settings tab
Select the Security settings section
Scroll down to find "Secure my account"
Click on "Log out from all other devices"
Confirm your action in the pop-up window
This will immediately terminate all sessions except the one you're currently using.
For Enhanced Security
After logging out other sessions, it's highly recommended to change your Client Portal password to prevent any unauthorized access in the future.
If you suspect any unauthorized activity on your account, please create a support ticket through our Service Hub for immediate assistance.