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Managing Multiple Login Sessions

Follow the Client Portal security steps to end other device sessions, strengthen account protection, and report suspected unauthorized activity.

To review device access, open Security → My devices → Manage. Review login and account-operation records through Security → Account activity → Details.

The button names quoted below refer to the English interface. Use the corresponding controls displayed in your selected interface language.

Review and remove device access

  1. Sign in to the Client Portal from a trusted device.

  2. To review device access, open Security → My devices → Manage.

  3. Review the device, device ID, operating system, IP address, location and last sign-in. If a device is unfamiliar or suspicious, use the available sign-out action; in the English interface this is Log Out. Do not assume that every device row has a Delete action.


Review account operations

Review login and account-operation records through Security → Account activity → Details.


If you notice anything suspicious

Change your Client Portal password under Security → Password → Update, secure your registered email, review two-factor authentication, and report the incident through Service Hub → Create Ticket → Account and Security. If you cannot sign in to the Client Portal, use official Live Chat.

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