Use Client Portal → Security → My Devices to review and remove login access for devices you do not recognise. Use Client Portal → Security → Account Activity to review account operations.
Review and remove device access
Sign in to the Client Portal from a trusted device.
Open Security → My Devices.
Review the Device, Device ID, Operating System, IP Address, Location and Last Login shown for each entry. If any device or detail is unfamiliar or suspicious, use the available removal control to revoke its login access.
Review account operations
Open Security → Account Activity to review account operations and activity records shown for your profile.
If you notice anything suspicious
Change your Client Portal password under Security → Password → Update, secure your registered email, review two-factor authentication, and report the incident through Service Hub → Create Ticket → Account & Security. If you cannot sign in, use official Live Chat.
