A newly created live trading account starts with read-only access until the activation requirement for its account type is met. Read-only access lets you view the account but does not let you place new trades.
Read-only access can also occur when you sign in to MetaTrader with an investor/read-only password instead of the trading password. Check both the account's activation status and the password type used.
What are the current activation thresholds?
The current USD activation thresholds are:
Standard account: USD 50
Standard Pro account: USD 100
Standard Plus account: USD 100
Raw Spread account: USD 50
For a trading account in another base currency, use the activation information shown for that account in the Client Portal. The payment method can also have its own transaction minimum; that is separate from the trading-account activation threshold.
For any account type not shown above, use the activation requirement displayed for that account in the Client Portal.
Which deposits count toward activation?
A completed external deposit credited directly to the new trading account can count toward activation. The threshold can be met by one qualifying deposit or by cumulative qualifying external deposits credited to that account.
The deposit must be completed and visible in the intended trading account. A payment request, provider debit or deposit still being processed does not count as credited funds.
Which fund movements do not automatically activate the account?
The following movements do not trigger automatic activation:
an internal transfer of existing funds between your FXTRADING.com accounts or wallets;
funds returned after ending a Social Trading or Copy Trading relationship; or
funds returned after a Fund Management redemption.
If one of these movements leaves the account balance at or above the activation threshold, contact support for an account-specific review. Do not make an additional deposit solely because the account remains read-only until the cause has been checked.
How do I check whether the account is activated?
Sign in to the Client Portal.
Open the new live trading account.
Confirm its account type and activation information.
Check that qualifying external deposits are completed and credited to that account.
Sign out of MetaTrader and reconnect with the trading password and the correct server.
Confirm whether the platform allows a new-order action.
Do not place a trade merely to test activation if you do not intend to trade.
The threshold is met but the account is still read-only
Refresh the Client Portal, reconnect the trading platform and confirm that you used the trading password rather than the investor/read-only password.
If the account remains read-only, use the signed-in Service Hub or official Live Chat. Provide the trading-account number and the completed deposit reference if activation was expected from an external deposit. Support will review the account state and credited funds and tell you the next available action.
Never provide a password or one-time code.