FXTRADING.com works with TRADINGFXVPS to provide VPS products. The underlying VPS is packaged, hosted and managed by TRADINGFXVPS. FXTRADING.com VPS customers do not receive access to the TRADINGFXVPS management panel.
Start with connection and resource verification
Follow How do I connect to my VPS and verify its CPU, RAM, and storage? for Windows and mobile connection steps, credential safety, CPU/RAM/storage checks and post-upgrade verification.
Technical tutorials
The TRADINGFXVPS Knowledge Base provides general technical tutorials for Remote Desktop connections, trading-platform installation, multiple platform instances, resource monitoring, display settings and other VPS use.
Provider retail-portal, billing, refund, renewal and plan instructions are separate from the FXTRADING.com VPS service. Use FXTRADING.com information for package, eligibility, fee and account-service questions.
When should I create an FXTRADING.com VPS ticket?
Create a VPS ticket if your provisioning details are missing, Remote Desktop does not connect, the CPU/RAM/storage does not match the confirmed package, or you need an upgrade, downgrade, cancellation or another account-specific review.
Sign in to the Client Portal.
Open Service Hub.
Select VPS.
Select Create Ticket.
Include a safe VPS identifier, the exact error, the relevant request reference, screenshots with credentials hidden, and the date/time of the issue. Never include a VPS or Remote Desktop password.
Support and access boundaries
FXTRADING.com cannot directly sign in to your server or configure its Windows environment, trading platforms or EAs for you.
Fin can explain public setup information and screenshots, but cannot confirm an account-specific provisioned package from incomplete or conflicting screenshots.
A tutorial, VPS or plan change does not guarantee availability, latency, compatibility, uninterrupted operation, order execution, trading performance, profit or a limit on loss.