Use this guide after your VPS has been provisioned or after a plan change. Keep your Remote Desktop password and complete login credentials private.
Before you connect
After your VPS is provisioned, FXTRADING.com sends your VPS login information and Remote Desktop password to you by email.
Use the server address, Remote Desktop username and password supplied in your VPS approval or provisioning communication. FXTRADING.com VPS customers do not receive access to the TRADINGFXVPS management panel.
If you cannot find the access details, use the VPS ticket path below. Do not paste your password or a complete set of Remote Desktop credentials into chat, email or a ticket.
Connect from Windows
Open Remote Desktop Connection. You can search for it from the Windows Start menu or press Windows + R, enter mstsc, and select OK.
Enter the server address from your provisioning communication and select Connect.
Enter the supplied Remote Desktop username and password.
If a server identity or certificate warning is different from what you expect, stop and submit a VPS ticket before continuing.
Connect from a Mac, iPhone, iPad or Android device
Install Microsoft Remote Desktop and create a connection with the supplied server address and credentials. See the TRADINGFXVPS Knowledge Base for device-specific connection tutorials.
Provider retail-portal, billing and plan instructions do not apply to an FXTRADING.com VPS.
Verify CPU, RAM and storage
Inside the VPS, press Ctrl + Shift + Esc to open Task Manager. If needed, select More details, then open Performance.
CPU: Select CPU and record the guest allocation label shown by Windows, such as Virtual processors. A processor model containing “16-Core Processor” can describe host hardware and does not prove that the VPS has 16 allocated cores. Virtual processors: 4 supports a four-vCPU guest allocation; it does not prove four dedicated physical cores. Current CPU percentage is workload use, not the processor allocation.
RAM: Select Memory and compare the total or installed memory with the package confirmed for your VPS. In use and Available describe current workload state, not the package's total RAM.
Storage: Select the main disk and record its Capacity, or open File Explorer → This PC and check the drive's total size. Compare total capacity, not free space. Windows may show a small difference because of units, formatting or system-reserved space.
For current-use troubleshooting, the provider also publishes a CPU and RAM monitoring guide. A brief spike or idle screenshot alone does not prove that a VPS package is too small or that an upgrade is required.
Verify a VPS upgrade
Compare all three resources—CPU allocation, total RAM and total storage—with the package shown in your application, approval or plan-change confirmation. Two matching values do not verify a missing or conflicting third value. Screenshots help with diagnosis, but only the responsible provisioning team can confirm the authoritative package assigned to the VPS.
If you cannot connect or the resources do not match
Sign in to the Client Portal.
Open Service Hub.
Select VPS.
Select Create Ticket.
State whether the issue is missing access details, a connection failure or a resource mismatch. Include the expected/current package, the original request or ticket reference if available, a safe VPS identifier, the exact error, relevant CPU/Memory/Disk screenshots, and the date, time and time zone of the check.
Crop or cover passwords, usernames, complete Remote Desktop credentials and unrelated personal information. Submitting a ticket starts a review; it does not confirm approval, completion or a fixed effective time.