Use the FXTRADING.com Download Center as the starting point. It directs you to the version or official store entry currently approved for your device. Do not install MetaTrader from an advertisement, message attachment or unverified download site.
Before downloading or reinstalling
Confirm whether the trading account uses MT4 or MT5.
Record the trading account number and exact assigned server from the Client Portal.
Make sure you can access the trading/master password without sending it to anyone.
If you use custom Expert Advisors, indicators, scripts, templates or profiles on desktop, back up the required files and settings. Local platform files may not be restored automatically.
Download and install
Sign in to the Client Portal.
From the left navigation, select Service Hub.
Open Download Center.
Choose the required MT4 or MT5 version and the correct operating system or device.
Follow the Download Center link and the installation instructions shown by your device.
Open the installed platform and connect with the matching account number, exact assigned server and intended password type.
Update the platform
Install an update when the platform, Download Center or official app store prompts you to do so.
Close active dialogs and save any local work before applying a desktop update.
Do not disable antivirus, device security or operating-system protections merely to force an installation.
After updating, confirm the platform build opens, the intended account/server is connected and quotes are updating when the market is open.
Reinstall only after preserving access
Record the platform, account number and exact assigned server, and back up any required local files.
Confirm that the current trading password is available. A saved password may be removed during reinstall.
Use the normal uninstall control for the operating system or device.
Return to the Client Portal Download Center and install the approved version again.
Reconnect to the intended account and restore only trusted local files that are compatible with that platform version.
MT4 or MT5 on iOS and Android
Use the Download Center route to the currently approved app or official store listing. Store availability, publisher details and menu names can change by region and device. Confirm MT4 versus MT5 before signing in; the two account types are not interchangeable.
WebTrader as a temporary access option
If WebTrader is displayed for the account, it can avoid a local installation. It is not identical to the desktop or mobile platform, and functions such as desktop Expert Advisors or local files may be unavailable.
If download, installation or update fails
Record the device, operating system, platform, source page and exact error.
Check available storage, restart the device and retry from the Download Center on a trusted network.
Do not use an unverified installer or remove security controls to bypass an error.
If the problem continues, use Client Portal → Service Hub → Create Ticket → FXTRADING.com Platforms → Available Infrastructure → MetaTrader platforms. Hide unrelated information in screenshots and never include a password or verification code.