Client Portal
Learn how to use the Client Portal to manage your profile, accounts and available services.
15 articles
- Client Portal Navigation GuideLearn how to use the Client Portal top menu to check balances, change display settings, review notifications, access services, and manage your profile.
- How do I use the FXTRADING.com Service Hub?
- Account Management in Client PortalUse the current Accounts page in the Client Portal to review Live, Demo and Archived Accounts, open a new account and check account cards.
- How to Make Deposits in Your Client PortalCompare region-specific deposit methods, processing times, fees, and limits, then use saved details and Transaction History to fund an account or troubleshoot issues.
- Understanding Your Transaction HistoryReview deposits, withdrawals, transfers, refunds, rewards, and rebates, then check transaction details, timelines, invoice IDs, and status indicators.
- Market Analysis ToolsCompare Trading Central’s technical, fundamental, sentiment, trade-idea, and news resources to choose analysis suited to different market questions and timeframes.
- Managing Your Funds Management AccountUnderstand how Fund Managers and Investors create, monitor, approve, transfer, detach, archive, and share Fund Strategies, including ECS allocations, fees, and settlement terms.
- Trading Performance AnalyticsAnalyze profit and loss, closed orders, volume, equity trends, account-specific results, and recorded protection or negative balance clearing information.
- Account Management SettingsManage profile and security preferences, VPS access, agreements, payout details, trading conditions, and Service Hub requests from the Client Portal.
- How do I download the MT4 or MT5 PC installation files?Follow the Client Portal path to download MT4 or MT5 PC installers, and compare installation with the browser-based WebTrader alternative.
- What information and actions are available on the Accounts page?Review the account, balance, status, wallet and platform details shown on the Accounts page, plus the actions available for Live, Demo and archived accounts.
- How to Locate and Use Your Customer ID in the Client PortalFollow the Client Portal steps to locate and copy your Customer ID, then use and protect it appropriately when contacting the Customer Support Team.
- Understanding Apple Private Relay Emails and Client Portal Login IssuesTroubleshoot Apple private relay login failures by using your registered email address and learn what to do if your account already uses a relay address.
- How do I view trading credits in my account?Check an account’s Trading Credits in the expanded Client Portal account details and understand what it means when the field is not displayed.
- Can I download historical market data from FXTRADING.com?Understand the historical price information available in trading platforms, why FXTRADING.com does not provide one central downloadable dataset, and what to check for backtesting.