Client Portal
Learn how to use the Client Portal to manage your profile, accounts and available services.
16 articles
- Client Portal Navigation GuideLearn how to use the Client Portal left navigation and upper-right controls to manage accounts, funding, security, notifications, services and your profile.
- How do I use the FXTRADING.com Service Hub?Learn how to find help, choose the correct support-ticket category, create a ticket through Service Hub and track it safely.
- Account Management in Client PortalUse the current Accounts page in the Client Portal to review Live, Demo and Archived Accounts, open a new account and check account cards.
- How to Make Deposits in Your Client PortalCheck current deposit methods, limits and processing information, and use only payment instructions generated for a new request.
- Understanding Your Transaction HistoryUse Transaction in the Client Portal to review supported money, investment, fee, reward, adjustment, FXT AI, and Partner/IB commission records.
- Market Analysis ToolsCompare Trading Central’s technical, fundamental, sentiment, trade-idea, and news resources to choose analysis suited to different market questions and timeframes.
- Managing Your Funds Management AccountUse the current Funds Management overview for Fund Manager and Investor actions, then follow the linked pages for subscriptions, reviews, redemptions, archiving, fees, and risk.
- Trading Performance AnalyticsAnalyze profit and loss, closed orders, volume, equity trends, account-specific results, and recorded protection or negative balance clearing information.
- Account Management SettingsUse the Client Portal left navigation to manage security, agreements, payout details, trading conditions and Service Hub functions available to your profile.
- How do I download, install, update, or reinstall MT4 and MT5?Use the FXTRADING.com Download Center for MT4 or MT5 desktop and mobile access, update safely, and reconnect after reinstalling without exposing credentials.
- What information and actions are available on the Accounts page?Review the account, balance, status, wallet and platform details shown on the Accounts page, plus the actions available for Live, Demo and archived accounts.
- How to Locate and Use Your Customer ID in the Client PortalFollow the Client Portal steps to locate and copy your Customer ID, then use and protect it appropriately when contacting the Customer Support Team.
- Understanding Apple Private Relay Emails and Client Portal Login IssuesTroubleshoot Apple private relay login failures by using your registered email address and learn what to do if your account already uses a relay address.
- How do I view trading credits in my account?Check an account’s Trading Credits in the expanded Client Portal account details and understand what it means when the field is not displayed.
- Can I download historical market data from FXTRADING.com?Understand the historical price information available in trading platforms, why FXTRADING.com does not provide one central downloadable dataset, and what to check for backtesting.
- How do I use the Notification Center and manage notification settings in the Client Portal?Learn how to open Notification Center, filter and review alerts, view notification history, and choose push or email preferences in the FXTRADING.com Client Portal.