Typically, USDT withdrawals are processed within 1-2 business days. There is a crucial cut-off time of 16:30(GMT +8). Here’s how it works:
If you submit your withdrawal request before the cut-off time, it will usually be processed on the same day (barring any special circumstances).
Requests submitted after the cut-off time will be processed on the next business day, which may lead to delays, especially during holidays.
On average, it takes about 1 business day for funds to transfer from your trading account to the payment channel. However, depending on the processing capacity of the payment channel, it may occasionally take up to 2 business days or longer under special circumstances.
Additionally, if you are withdrawing funds to a new cryptocurrency wallet for the first time, we will send you an email to verify the wallet address you provided. This verification step is critical to ensure the accuracy of the wallet information. Withdrawals will only be processed and approved once we receive your confirmation of the wallet address. Please note that delays in confirming the wallet address can impact the efficiency of the withdrawal process.
If you continue to experience extended delays, please reach out to our support team for further assistance.