FXTRADING.com accepts prepaid cards as a deposit method, subject to specific conditions to ensure security and compliance.
Eligibility Requirements
The prepaid card must be issued by a recognized bank or payment institution
The name on the prepaid card must exactly match the name of your FXTRADING.com account holder
Prepaid cards issued from the United States of America are not accepted
Important Withdrawal Policies
When using prepaid cards for deposits, please note these key withdrawal rules:
Refund Priority: Initial deposits made with prepaid cards must be refunded to the same card before any profits can be withdrawn
Tracking Deposits: Use the Transaction History section in your Client Portal to monitor which deposits need to be refunded
Compatibility Issues: Some prepaid card issuers do not support profit withdrawals
If a withdrawal is rejected, the return to your trading account follows the applicable withdrawal-processing status rather than a “few hours” estimate.
You can then select an alternative payment method for withdrawal
For account-specific help, sign in to the Client Portal, open Service Hub from the left navigation menu, select Create Ticket, and choose the category and issue that best match your request.
For the smoothest experience, consider these limitations before choosing prepaid cards as your deposit method.
Withdrawal processing time
Processing and delivery times depend on the current request, payment method, provider, receiving institution, local calendars and any required review. Check the current status, action message and displayed estimate in Transaction History. If the record fails, requires action, or is past its displayed estimate, contact Customer Support with the request reference and exact status. Do not submit a duplicate request while the existing record remains active.