Your FXT AI subscription status determines whether you can use the service and what action you need to take.
Active
Your subscription is current. You can use FXT AI when your remaining Token balance is sufficient for the selected feature.
Cancelled
Turning off automatic renewal does not immediately remove your current access and does not create a refund. You can continue using FXT AI until the displayed expiry date. Unused Tokens expire at the end of each subscription month and do not carry over to the next subscription month. You can use FXT AI when your remaining Token balance is sufficient for the selected feature.
Suspended
The renewal payment was not completed, so FXT AI access is temporarily paused. Suspended does not mean that you cancelled the subscription or that the subscription simply expired. Add sufficient funds to your Investment Wallet and use the manual renewal option in the Subscription Center.
Expired
The subscription period has ended and no renewal was completed. To use FXT AI again, open the subscription page and place a new order.
You can check your current status, plan, remaining Tokens, reset time, expiry date and renewal setting in the Subscription Center.