You can upgrade to a higher FXT AI plan when an upgrade option is displayed in the Subscription Center.
Review the target plan, Credit allowance, amount payable and renewal details before confirming. The upgrade payment is deducted from your Investment Wallet.
What happens to Credits after an upgrade?
Credits already used in the current subscription month are not reset. FXT AI calculates your remaining entitlement against the target plan's monthly Credit allowance and adds the applicable Credits for the upgraded plan.
In simple terms:
Remaining Credits after upgrade = target plan's monthly Credit allowance minus Credits already used in the current subscription month.
For example, if you have already used 600 Credits in the current subscription month and upgrade from Pro to Ultra, the Ultra monthly allowance is 12,000 Credits. After the upgrade, 11,400 Credits are added as your remaining balance for that subscription month.
Upgrading from different subscription statuses
Active: an eligible upgrade moves you to the higher plan.
Cancelled but still within the current period: an eligible upgrade restores automatic renewal.
Suspended with renewal still enabled: a successful eligible upgrade restores the subscription to active and replaces the unpaid renewal process as shown in your order history.
The exact amount payable and Credits to be issued are displayed before you confirm the upgrade.