Use only a bank account displayed as eligible in the FXTRADING.com Client Portal and held in your own legal name. The bank account used for a previous deposit is not automatically guaranteed to be available for every withdrawal.
Check the available bank-withdrawal option
The button names quoted below refer to the English interface. Use the corresponding controls displayed in your selected interface language.
Sign in to the FXTRADING.com Client Portal.
Select Withdrawal.
Choose the eligible source account or wallet.
Enter the amount requested by the flow.
Select Preview to review the options for this amount.
Review the payout methods and bank details displayed.
Check the currency, conversion information, fee, limit and processing estimate.
Confirm the destination before submitting the request.
The available bank route can depend on your profile, verification status, deposit history, selected currency, amount, region and current provider availability.
Can I withdraw to a different bank account?
A different bank account may be available only when it is presented or approved for the transaction and the account is held in your own legal name. Do not assume that a bank account is eligible solely because it is in the same country as a previous account.
If you need to add or change bank details, use the secure control shown in the Client Portal. FXTRADING.com or the payment provider may request evidence that you own the account.
What if the original bank account is closed or cannot receive funds?
Do not enter another person’s bank details or submit repeated requests using different destinations.
Contact our Customer Support Team through the Service Hub in your Client Portal before submitting the withdrawal. Include:
the relevant trading account or wallet;
the withdrawal amount and currency;
the original funding method;
why the original bank account cannot receive the payment; and
any secure ownership evidence requested through the official process.
How long will the withdrawal take?
Processing and delivery times depend on the current request, payment method, provider, receiving institution, local calendars and any required review. Check the current status, action message and displayed estimate in Transaction History. If the record fails, requires action, or is past its displayed estimate, contact Customer Support with the request reference and exact status. Do not submit a duplicate request while the existing record remains active.
What should I do if the bank account is not shown?
For account-specific help, sign in to the Client Portal and create a ticket in Service Hub using the current category that best matches your issue. Include the relevant reference and exact message, with sensitive details hidden. Never send passwords, one-time codes, full card numbers or banking login details.