Use the transfer function shown in the FXTRADING.com Client Portal. Available source and destination accounts depend on ownership, account type, currency, balance, verification status and current transfer eligibility.
Transfer funds between your eligible accounts
The button names quoted below refer to the English interface. Use the corresponding controls displayed in your selected interface language.
Sign in to the Client Portal.
Select Transfer, then Internal transfer between your accounts.
Select the source account or wallet.
Select an eligible destination displayed in the same flow.
Enter the amount.
Review the currency, conversion information and resulting balances.
Review the transfer details and tick the required acknowledgement only if they are correct; the transfer cannot be reversed.
Confirm the transfer.
Check Transaction History and both balances after completion.
Use only the accounts and wallets displayed as eligible for the current request. Applicable limits, conversion details or restrictions should be shown before confirmation.
Is allocating funds to a Signal Provider or Fund Strategy an internal transfer?
No. Starting or adding to a Social Trading or Funds Management investment uses the investment flow for that product, not the ordinary account-transfer function.
Open the eligible Signal Provider or Fund Strategy, review its information and use the investment action displayed there. Confirm the amount, source wallet, fees or performance-fee information, redemption conditions and risk disclosures before proceeding.
Can I transfer funds to another account holder's trading account?
You cannot make an ordinary transfer from your trading account to another account holder's trading account. Deposits, withdrawals and ordinary account transfers must not be used to move funds to or from a family member, friend, business partner or other third party.
Your Partner Wallet receives eligible commissions. It can transfer funds to any customer's trading account, not only a referred customer's account, when the recipient's email and trading-account number match the same intended customer. Check both before confirming. Other wallet or transfer options are available only when displayed as eligible. Verification, available funds, limits and current transaction conditions still apply; matching details alone do not guarantee approval or completion.
Why is a destination missing?
For ordinary account transfers, a destination may be unavailable because of ownership, account type, currency, legal entity, verification status, balance or pending transactions. Partner Wallet transfers have their own recipient check: the recipient's registered email and trading-account number must match. Do not use another transfer or an external payment route to bypass a restriction. Ask Support through the signed-in Service Hub if the intended eligible destination remains unavailable.
Check before confirming
source and destination;
account ownership;
amount and currency;
conversion information;
available balance after the transfer; and
any warning or eligibility message displayed.